How it works

The following section describes the how medical tourism works, from initially contacting us, to your trip and departure from Transylvania. For any further clarification please don’t hesitate to contact us. 

infographic how medical tourism works chart
Infographic: how medical tourism works
1. Contact us

For a personalized medical travel offer, please contact us. You can use the contact form on the website, write us an e-mail or give us a call. We promise to respond as quickly as possible.  Please mention the medical procedure you are interested in and your name. We will get back to you and, with your consent, a physician from the appropriate department will contact you to make an appointment. Contact us here. Note that we offer

You can learn more about Transylvania Surgery Travel here.

2. Schedule your appointment with the doctor

The next step is to schedule the appointment so that it fits your timetable. The physician will also inform you of any other documents he/she may need, for example x-rays. 

3. Online medical consultation

The online medical consultation will take place over skype and here you will go with the physician over every important detail of the prospective medical procedure and analyze its feasibility taking your medical details into account. He/she will inform you about the type of medical intervention, the recovery period, as well as any other important details. 

4. Price quotation

After the consultation, we will get back to you with a price quotation. The price can only be determined after you contact us, as it depends on many factors, including your current medical condition and exact details of the intervention. Usually the price quotation reflects flights, transfers, accommodation and the surgery, but it can be customized to your needs. For example, we can include tours, rent-a-car services and so on. Check what our medical travel packages include here .

5. Reservation & Paperwork

Once the details of your trip and the price have been agreed upon, we will ask for a deposit to confirm your reservation. The deposit usually covers the flight tickets and, in case of some procedures, a prepayment to the clinic that necessary to procure surgery materials, for example tailored hernia meshes. In this step you will also be sent the consent forms for signing. Usually the forms are either anesthesia or surgery/laser treatment consent forms.

6. Arrival

Before your flight we will send you a reminder that contains again all the details. Once you arrive, we will welcome you at the airport and transfer you to your accommodation. In addition, in case you booked any extra services, we will arrange those as well. 

7. Medical procedure

Afterwards, at the scheduled time, you will undergo the booked medical procedure. Beforehand you will go with the physicians again over all the details and clarify any remaining issues. 

8. Recovery

The recovery time varies according to the medical procedure. Of course, the medical personnel including nurses at the hotel will speak English. Moreover, you can request translation services in your language. During this time, we will do the utmost to help you with any requests you may have. 

(9. Optional: other activities)

The question how medical tourism works always stumbles on the tourism part. We encourage our customers to also engage in tourism upon the doctor’s consent. For patients undergoing light medical procedures and upon the approval of the physicians, touristic activities can be booked either before or during your stay. These include tours to other cities, visits to attractions, SPAs, etc. For a list of activities visit our dedicated page. In addition, don’t forget to check out these activities for medical tourists in Cluj-Napoca.

10. Final consultation and departure

At the specified time intervals, after-surgery/treatment the physician will consult you to see that you are recovering well.. Moreover, physicians will also instruct you on further medication that you need to take as well as other post-surgery recovery aspects. Lastly, on the day of your flight back, we will accompany you to the airport and thank you for being our customer. We encourage all our customers to write reviews and let us know how we can improve. You can leave us a review here

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We hope that it is now clear how medical tourism works and how our services function. Schedule a free online medical consultation now and get a personalized medical travel offer!